Contact Us
Thank you for your interest in La Fiorentina
NY SHOWROOM:
37-14 48TH AVE
LONG ISLAND CITY , NY 11101
FAQ
We might have already read your mind!
Ordering
What size should I buy?
What size should I buy?
If you’re not quite sure which size is right for you, refer to our size guides. They're located underneath the available sizes for each of our products. For any additional questions, contact us.
Can I cancel my order?
Can I cancel my order?
We completely get it, we change our minds too! While we wish we could, once an order is placed, we are unable to alter or cancel it at this time. If there are any issues with the item received, please reach out to us and we will assist the best we can.
What if I want to speak to someone?
What if I want to speak to someone?
You can give us a call at (212) 244-0182 with any questions, concerns, or feedback. Please be advised our office is only open Monday-Friday 9:00AM-5:00PM.
Shipping
What shipping providers do you use?
What shipping providers do you use?
We use UPS for all U.S. orders. Ground shipping for U.S. orders may take up to 5-9 business days to arrive from the day you receive your shipping confirmation.
My package was lost, stolen, or damaged!
My package was lost, stolen, or damaged!
Oh no! Please file a claim with the shipping carrier first, then contact us letting us know your order number and your specific claim number. Once we receive that, we will work together to come to the best resolution.
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